Don’t flipout! We’ve got your November recap.

Don’t flipout! We’ve got your November recap.

Information overload… Do you ever feel like you can’t keep up with all the information and media content coming at you every day? In today’s world of 24-hour news cycles, social media feeds, and near constant information flow it can be hard to filter out the noise and...
Life Inside of City Government

Life Inside of City Government

Last week, I presented a day-long seminar on the mechanics of how to lead change and manage transition. Mid-level managers from various government agencies in the District of Columbia came together to discuss this timely topic. The gathering was part of the...
Bucket Fillers

Bucket Fillers

This week I delivered a seminar to one of the largest government agencies in the District of Columbia. Attendance was mandatory and the topic of the seminar was supposed to be about customer service. But I decided to broaden the focus just a bit. So, instead of the...