Life Inside of City Government

Life Inside of City Government

Last week, I presented a day-long seminar on the mechanics of how to lead change and manage transition. Mid-level managers from various government agencies in the District of Columbia came together to discuss this timely topic. The gathering was part of the...
Bucket Fillers

Bucket Fillers

This week I delivered a seminar to one of the largest government agencies in the District of Columbia. Attendance was mandatory and the topic of the seminar was supposed to be about customer service. But I decided to broaden the focus just a bit. So, instead of the...
Rejoicing for Caitlyn Hill

Rejoicing for Caitlyn Hill

As we sit down for Thanksgiving dinner at tables around the nation, I’d like to share a story about faith and grace. [fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column...
Reflections on Ferguson

Reflections on Ferguson

Okay, so YouTube is not exactly a forum for the most astute analysis on anything. In fact, I try to make it a habit to avoid the comments posted on various media sites by so-called “regular people.” This time, however, I accidentally scrolled below the...
Seminal Moments

Seminal Moments

Reunions can be complicated. Perhaps, people find them so complicated because they evoke so many memories, both positive and negative. Reunions raise as many questions about tomorrow as they do about yesterday. Last weekend I attended my 20th college reunion. It so...