Our mission is to help leaders lead—particularly in complex and rapidly changing environments. If you’re someone who wants to make a difference and you find yourself in a complex environment with lots of moving pieces, we can help. We provide a comprehensive suite of professional services—from research and analysis to training and development.
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Facilitators, presenters, and keynote speakers for conferences, meetings, and retreats.

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Instructional designers, instructors, workshops and briefings on a variety of leadership and management topics.

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End-to-end strategic planning, one-off strategy sessions, ecosystem mapping, road mapping, and design labs.

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Literature reviews, in-depth interviews, online and offline surveys, and end-to-end field studies.

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Group coaching, one-on-one coaching, assessments, professional development, and peer learning.

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Market research, community outreach, graphic design, framing, and speech writing.

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Repairing breaches of trust

Trust, it turns out, is fragile, and once broken, it can be very hard to repair. If you’ve broken the trust that someone has placed in you, and you want to repair the damage, ask yourself this: Do they blame you or do they blame the situation? The answer (and your response to it) will determine the path back from the breach.

The reasons why people trust you

“To be trusted is a greater compliment than being loved.”― George MacDonald George MacDonald, a 19th Century Scottish novelist, once wrote: “To be trusted is a greater compliment than being loved.” That’s a pretty bold statement, even by 19th Century standards....

What it means to trust

“The best way to find out if you can trust somebody is to trust them."Ernest Hemingway Ernest Hemingway is attributed with these words: “The best way to find out if you can trust somebody is to trust them.” I can imagine your response. Easier said than done, right?...

Please don’t pick me last

I’d like to share a story about what can happen to us when we are thrust into uncomfortable situations. Whenever I lead a course, part of my responsibility as the instructor is to create a safe space where people can learn and grow. Sometimes growth comes from pushing...

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