TRAINING, LEARNING & DEVELOPMENT SERVICES
For clients who are looking for more intensive opportunities to learn from the experts on our team, we offer a variety of training programs covering a wide range of topics. We offer courses, seminars, and workshops relating to practical mission-oriented business issues, such as customer service, conflict resolution, project management, interpersonal relations, managing inter-agency and multi-sector partnerships, and more.
Our seminars and courses cover a wide range of skills, competencies, and behaviors that cover various facets of management and leadership, including those on the Office of Personnel Management (OPM) Executive Core Qualifications (ECQ’s) List.
Professional Standards and Expectations
- Social and emotional intelligence
- Dealing with difficult people and situations
- Conflict management and resolution
- Mental health and well-being
- Critical thinking and decision making
- Communicating effectively
- Proactive problem solving
- Managing your personal brand/reputation
How to Thrive in Complex Environments
How to Lead Change and Manage Transitions
How to Influence Your Future
Training focused on teams, groups, and organizations.
This course introduces participants to the common landmines that contribute to sending people into emotional bunkers and the challenges of pulling us out of those bunkers. The course highlights 7 landmines that are likely to trigger resistance and withdrawal—from history to culture.
Improving the Performance of Others
This course introduces participants to a framework designed to identify the most effective performance intervention tools in group settings. The course explores gaps in knowledge, skills, motivation, and effort and the links between each of them.
How to Think Strategically
This course introduces participants to a comprehensive framework that defines what it means to think strategically. Using the metaphor of a road trip, the course helps you identify the elements that will shape the quality of your journey—from the fuel and vehicles you select to the drivers and passengers that occupy them. The course helps you anticipate the “road blocks” and the “hazards” that are likely to appear once you start moving—from the landmarks and detours along the way.
This course introduces participants to the design principles that influence individual and group behavior. Using insights from social science, the course highlights the importance of context, identity, interaction, loyalty, and achievement on collective performances.
Training focused on the art and science of various forms of collective action.
How to Mobilize Others
How to Foster Collaboration
We’ve designed, developed, and delivered tailored training programs for:
- U.S. Customs and Border Protection
- U.S. Department of Health and Human Services
- U.S. Department of Defense
- Office of Naval Intelligence
- Defense Information Systems Agency
- U.S. Department of Agriculture
- Federal Emergency Management Agency
Looking for a Customized Training Program?
Whether it’s a half-day seminar or a year-long program, we have the experience to help you meet your training needs.